Privacy Policy

At Hulm Solutions, your privacy is our top priority. We are committed to protecting your personal and business information when you use our Point of Sale (POS) software and services. This Privacy Policy explains how we collect, use, store, and protect your data.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and billing details provided during account creation or support inquiries.
  • Business Information: Store details, tax registration, and transaction data required for POS operations.
  • Technical Data: IP address, device information, browser type, operating system, and usage logs to enhance system security and performance.
  • Payment Data: Processed securely via trusted third-party providers. We do not store your full payment card information.

How We Use Your Information

Your information is used to:

  • Deliver and improve our POS software and related services.
  • Process transactions and manage your subscriptions.
  • Provide customer support and respond to inquiries.
  • Communicate important updates, offers, and product information (with your consent).
  • Comply with legal, regulatory, and security obligations.

Data Sharing and Disclosure

We do not sell your information to any third party. However, we may share it with:

  • Service Providers: For payment processing, cloud storage, analytics, or system maintenance.
  • Legal and Regulatory Authorities: If required to comply with applicable laws or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or restructuring.

Data Retention

We retain your information only for as long as necessary to:

  • Provide our services.
  • Fulfill contractual obligations.
  • Meet legal and regulatory requirements.
  • Resolve disputes and enforce agreements.

أمن البيانات

We employ strict security measures to protect your data, including:

  • SSL encryption for secure data transmission.
  • Regular system monitoring and security audits.
  • Restricted access to authorized personnel only.

Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Request a copy of your stored data.
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us at:
Email: info@hulmsolutions.com
Phone: +92 339 111 9259

Cookies and Tracking

We use cookies and similar technologies to:

  • Improve user experience.
  • Monitor website performance and analytics.
  • Provide tailored services and features.

You can manage or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, content, or policies of third-party websites.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or process information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated Aug/2025

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Hulm Solutions
Address: C-27, Block 14, Gulistan-e-Johar, Karachi, Pakistan
Email: info@hulmsolutions.com
Phone: +92 339 111 9259

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