Drive sales, improve customer satisfaction, and boost productivity with Hulm CRM. Connect every counter sale with actionable customer profiles and loyalty incentives.
Customer Management
Hulm POS • Connected Capability
Real screens from the Hulm workspace, where customer management runs alongside POS, inventory and reporting.
Hulm customer management is a customer relationship management system that connects customer records with relevant sales activity, helping authorised teams review purchase history, contact information and service context from the same operating workspace.
Unlike disconnected tools that require complex APIs, this module works natively with your point of sale, inventory counts, and financial ledgers without delays.
Everything required to build lasting customer relationships and increase repeat revenue.
Store and organize customer data, including contact details, purchase history, preferences, and interaction notes, in one easily accessible hub.
Monitor prospective buyers and quotes from discovery to payment, identifying conversion bottlenecks in your sales cycle.
Automate communication with scheduled follow-ups, promotional messages, and payment reminders for streamlined customer engagement.
Leverage advanced analytics to evaluate customer behavior, identify top spenders, and uncover high-potential sales opportunities.
Keep customer enquiries and feedback organised so staff can follow up with the relevant sales context.
Keep customer profiles and loyalty points perfectly synchronized whether they buy in your retail store or online.
The Hulm Solutions CRM software enables organizations to deliver personalized customer experiences, improve team collaboration, and maximize customer retention.
Designed specifically around local customer behaviors, including phone-number identification and WhatsApp messaging.
Access customer records in the CRM software from any browser, tablet, or smartphone without installing dedicated servers.
Customer access should be limited through appropriate staff roles and handled according to your privacy and retention requirements.
Cashiers can look up customer accounts in less than 2 seconds by typing a mobile number during billing.
Applicable to any customer-facing business wanting to drive higher lifetime value:
Customer story · Computer Retail & Electronics
“We used to close the shop an hour late every month just to get the tax numbers right. Now the report is already sitting there when we need it.”Mustafa Sheikh, Owner, The Laptop StoreRead the Laptop Store POS case study
40%
Faster checkout during peak weekend hours
Karachi, Pakistan
Common questions about Hulm customer relationship management and loyalty points.
Yes. During checkout, cashiers simply type the customer's phone number to pull up their profile, previous balance, and available loyalty points in real time.
Yes, you can configure automatic loyalty points (e.g. 1 point per PKR 100 spent) that customers can redeem on future visits, as well as percentage discounts for VIP tiers.
Yes. Hulm allows you to filter customer lists by spending history and export targeted lists or integrate with messaging gateways for marketing campaigns.
Yes, you can upload your existing customer directory via Excel/CSV and have all contacts immediately available in your POS.
Real reviews from business owners who use Hulm POS, published on Google.
“HulmPOS provides the easy way to operate my inventory management. Highly recommended!”
“Hulm POS has completely transformed how I run my restaurant. The FBR integration makes tax reporting so much easier, and managing orders and inventory is a breeze. Plus, it's affordable! Honestly, it's the best POS software in Pakistan for restaurants.”
“Hulm POS has made running my bakery so much smoother. With FBR integration, tracking orders and inventory is effortless, and it keeps everything affordable. It's definitely the best POS software in Pakistan for bakeries.”
“Hulm Solutions POS is an excellent choice for retail shops in Pakistan. It's user-friendly, reliable, and perfectly suited for managing inventory and sales. Highly recommended for retail business owners!”
“As a mart owner, I needed a POS with FBR integration and tried HULM POS's free demo. It's user-friendly, automates FBR invoices, and manages inventory seamlessly. The real-time reporting and affordable pricing make it a great choice for small businesses.”
“We've been using this POS for a few months and it's been a game changer for our retail store. It's simple, fast, and makes managing sales and inventory much easier. Support is responsive and helpful. Highly recommended for businesses in Pakistan looking for a solid POS solution.”
“After a successful free trial, I now run my entire business on HulmPOS because it is simple, affordable, and incredibly easy to use.”
“As someone who isn't very tech-savvy, I appreciate how easy HulmPOS is to use. Setting up was a breeze, and managing my small business has never been simpler. Wish I had found this sooner.”
“HulmPOS significantly increased my bakery sales & fulfilled all needs to manage my bakery operations”
Join retail stores, restaurants, pharmacies and manufacturers that run sales, stock and reporting on Hulm.
Takes less than 2 minutes. No credit card required.
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